Tuesday, September 12, 2006
Three Particular Things We Do Right!
I have been visiting a lot of libraries this past two weeks. There are so many to visit in this area and I am picking up ideas. However, in my poking around I discovered three particular things that we do at Pierce that I am really proud of:
1. We give access to our databases and OPAC to guests. Some libraries offer these resources to their patrons only.
2. We have a printer server in the ERC. This is a huge benefit that I took for granted until I had to plow through several other patrons' documents to find the articles I printed out. It is also a matter of privacy. I don't want to know what Joe Cool is reading or writing!
3. This is huge-customer service! We are just downright more friendly than other libraries. I am REALLY proud of us for being interested in our patrons and smiling at them.
Later....I am off to discover more! (Radiation is going well but I am getting sore and a bit more tired.)